We are a family run business who have been successfully trading for over 25 years and this valuable experience has given us a unique insight into the common challenges and concerns faced by our clients. As a result, we are able to create a truly bespoke service that will perfectly suit your particular needs and it’s this attention to detail which sets us apart in this crowded industry. You may have used Chapplins in the past to sell your home or have recently been recommended but, if not, just read what we can offer you.
MARKETING
The online marketing of your property has never been more important and at Chapplins we go to extraordinary lengths to ensure that your property really stands out from the competition. Naturally, we also produce sales particulars with high quality photographs and detailed floor plans. We also have the capability to offer you the next generation of 3D virtual reality tours, enabling buyers to get an immersive feel for your property before and after the viewing. This product is far more advanced than anything else on the market and it really allows buyers to use their imagination. We will be delighted to demonstrate the product at your home or in the office.
FLEXIBLE CONTRACTS
We are very confident in our ability to find you a buyer at the best possible price and our transparent approach to flexible contracts has proved popular with our customers over many years. We prefer to have a more flexible contract term as we believe in a positive and engaging relationship right from the start.
LOCAL KNOWLEDGE
We have traditional high street offices in numerous locations across Hampshire which are fully staffed up to 7 days a week. All viewings at your property are carried out by appointment only and accompanied by an experienced member of our team, allowing us to agree sales on properties when most other agents are closed or inadequately staffed. Each office also has staff who not only live in the area they work but have often grown up in the area and have children at local schools. This allows us to have the expert local knowledge on everything from transport links to local health care and education, which our clients find invaluable.
OFFER NEGOTIATION
We will qualify all potential purchasers to the best of our ability and pass on any information you may require, allowing you to make informed decisions. This is a crucial part of our business, to ensure we investigate a potential buyer’s financial status and current situation before agreeing a sale.
SALES PROGRESSION
The most challenging time for you and your buyer is the time after the sale has been agreed through to exchanging contracts. Once a sale is agreed, we have a dedicated team who liaise with buyers, sellers, solicitors and any other parties involved in the transaction. We do all we can to smooth the process from start to finish as we know full well that finding a buyer is only the beginning. You need an expert to finish the job.
AWARD WINNING SERVICE
Customers can feel confident and assured that when they choose Chapplins they are engaging with a highly experienced team of professionals who have won multiple awards and been consistently recognised as among the best in the business. Identified in the Annual Best Estate Agency Guide for four years running, Chapplins have demonstrated that their emphasis on customer service is second to none. Take a look at some of our reviews and you will soon see what our customers are saying about their experience with us.