Chapplins in Fareham are delighted to have been recognised by The Best Estate Agency Guide as "Exceptional" which is the top tier of achievement in their National Guide. Bearing in mind only the top 20% of estate agents are elegible to appear in the guide at all we were humbled to be identified as worthy of the top 5% in the country. That gives us an "exceptional rating" and our team are rightly proud of this excellent achievement. Since announcing the achievement on our social media channels the feedback and kind comments have been really special for us.

We have of course placed a lot of importance on service since we opened in 2002 and have always placed the customer at the very centre of everything we do. It may seem like a cliche to claim such things but when they are identified by others in the industry then it really means a lot to the team. Looks like its not just us that think we are "Fareham's Favourite Estate Agent"

We have prepared a u-tube interview with branch Director Clive Bryant which helps outline a bit more detail about the ethos at Chapplins and an insight into what we think is important. Just click the link.

The Best Estate Agent Guide has been put together by The Property Academy, in conjunction with Rightmove and following an in-depth analysis of detailed performance data, combined with more than 30,000 mystery shops – marking the biggest mystery shopping review process of the property industry. As already outlined above only the top 20% of agencies are featured in the guide and we are in the top 5% of those.

The guide is designed to help buyers, sellers, landlords and tenants compare estate agents using independent and trustworthy information before they choose the agent they like the best.