ASK THE AGENT Q. Help. It turns out that my alleged cash buyer actually has a property to sell. How can this sort of thing happen, and what can I do? A. Actually you’d be surprised just how easily this sort of thing can happen - and how frequently. The simple fact is...

ASK THE EXPERT Q. Who can the public turn to if they have an unresolved complain against an estate agent? A. The Ombudsman for Estate Agents Scheme was set up 10 years ago to fulfil precisely this purpose. The scheme is designed to provide both buyers and sellers with access to...