Chapplins Estate Agents in Fareham are currently located in a highly contemporary and modern office at 9-11 West Street. The new offices were completely refurbished in 2013 and the aim was to launch the brand into the second decade of operation with all the modern facilities and services that were required for the next decade. An external industry design specialist was recruited to ensure that the Directors brief was completely understood and delivered. The Company Directors Clive Bryant and Beverley Green were insistent that a large customer reception area be created along with a full self- selection wall panel. A private office for more confidential conversations was also created at the rear of the branch.
Customer service has always been the platform of our success at Chapplins Fareham and we started gathering customer feedback over 10 years ago, long before the industry really copied us. Our great reviews now stretch across Google, Facebook and Feefo and have helped us become Fareham’s Favourite Estate Agent.
We have evolved a multitude of contact platforms so that customers can choose how and when they communicate with us and our innovative use of social media has really set us apart from the competition. We have a blog/news page on our website and produce monthly property updates as well as other salient news stories. We also use facebook Twitter, Instagram and Google to send out news and updates on things that our customers are interested in. We have also recently opened our own u-tube channel with helpful short videos outlining our services and service ethos.
So, whether you are a buyer, a seller, a landlord or a tenant you can be sure of a friendly welcome at Chapplins.